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Vietnam Welcome
Expatriate and relocation guide to Chi Minh-Ville
Living and Working in Vietnam
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in Saigon :
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Go to Vietnam


Time differences
Compared to France :
Vietnam is +6 hours in winter and +7 hours in summer.
When it is 12pm in Hanoi it is 6am in Paris.
Telecommunications
Telephone


To phone Vietnam from France : 00 84+

To call Hanoi : 00 84 4+
To call Hô Chi Minh-Ville : 00 84 8+

To call France from Vietnam : 00 33+

Emergencies:
113 - Police
114 - Fire
115 - Ambulance
108 - Information

To fax or phone from a hotel is very expensive, due to the taxes. There are unfortunately not very many telephone booths.

Stamps to France : 5,000 dongs.


Airports
A flight from Paris takes about 14 hours, depending on the stopovers. There is no non-stop flights from Paris to Hô Chi Minh-Ville.
Air France has 3 flights a week with a stop in Bangkok.
Vietnam Airlines has 3 flights with a stop in Dubai.
Thai Airways has daily flights between Paris and Bangkok with continuations to Hô Chi Minh-Ville.
Cathay has daily flights via Hong Kong.

Addresses and telephones of airline companies in Hanoi :

  • Aeroflot :4 Trang Thi St Tel: 8256742; Fax: 8249411
  • Air France : 1 Ba Trieu St Tel: 8253484; Fax: 8266694
  • Cathay Pacific Airways : 49 Hai Ba Trung St Tel: 8267298; Fax: 8267709
  • China Airlines : 18 Tran Hung Dao St Tel: 8242688; Fax: 8242588
  • China Southern Airlines : 27 Ly Thai To St Tel: 8269233; Fax: 8269232
  • Czech Airlines : Block A2 Room 103 Van Phuc Compound Kim Ma St Tel: 8456512; Fax: 8464000
  • Japan Airlines : 1 Ba Trieu St.Tel: 8266693; Fax: 8266698
  • Lao Aviation : 41 Quang Tnung St Tel/Fax: 8229951
  • Malaysia Airlines : Hanoi Sofitel Metropole 15 Ngo Quyen St Tel: 8268820; Fax: 8242388
  • Scandinavian Airlines System : Hanoi Tower 49 Hai Ba Trung St Tel: 9342626 - 9342628 Fax: 9342627
  • Singapore Airlines : Unit 2 Ground Floor international Centre 17 Ngo Quyen St Tel: 8268888; Fax: 8268666
  • Thai Airways international : 44B Ly Thuong Kiet St Tel: 8266893; Fax: 8267394
  • Vietnam Airlines : 1 Quang Trung St Tel: 8216666; Fax: 8248989

 

Vietnam Airlines organize the following flights :

Internal :
From Hanoi : Daily flights to Ho Chi Minh-Ville, Hue, Danang, and Nha Trang. Also flights to Na San and Vinh.
From Ho Chi Minh-Ville : Daily flights to Hanoi and Danang. Also flights to Qui Nhon, Nha Trang, Dalat, Buon Ma Thuot, Pleiku, Phu Quoc.  


There is also the Northern Airport Flight Service Company which does helicopter flights to the Along Bay. There are two flights a week at 8am and 3.30pm, on Saturdays, leaving from Gia Lam airport. Tickets can be bought from the Metropole Hotel.

Some distances :
Hanoi - Danang = 606 kms -flight time 1h10
Hanoi - Dien Bien Phu = 301 kms - flight time 1hour
Hanoi - Ho Chi Minh-Ville = 1,039 kms - flight time 2 hours
Danang - Ho Chi Minh-Ville = 603 kms - flight time 1h10

Airports

International airports : Noi Bai (Hanoi), Tan Son Nhat (Ho Chi Minh-Ville), Danang (Danang)
Internal airports : Gia Lam (Hanoi), Cat Bi (Haiphong), Dien Bien (Lai Chau), Na San (Son La), Vinh (Nghe An), Phu Bai (Hue), Pleiku (Gia Lai), Phu Cat (Qui Nhon), Nha Trang (Khanh Hoa), Buon Ma Thuot (Daklak), Lien Khuong (Dalat), Vung Tau (Ba Ria -Vung Tau), Phu Quoc, Rach Gia (Kien Giang)

Airport taxes

International flights : 10 $ US; children under 2 years old are exempted.
Internal flights : 20,000 VND and 15,000 VND.

In Hanoi the airport taxis have a fixed charge of 10 $US to go from the Noi Bai airport to the centre of town. It takes about 45 minutes.
By minibus it costs 4 $US.
In Hô Chi Minh-Ville, a taxi with a meter costs about 50,000 VND from the airport of Tan Son Nhat to the centre of town and it takes about 20 minutes.

Trains
There are 2,600 kms of rails over Vietnam. The transVietnam journey between Hanoi and Hô Chi Minh-Ville, which is covered by the 're-unification' trains is 1,726 kms. Other lines connect Hanoi to the northern provinces and to Haiphong.
Car rental, driving and taxis
You can only rent a car with a driver.

In Vietnam you drive on the right.

The traffic conditions make it very dangerous to drive a scooter or motor bike. It is highly recommended to wear a helmet and you have to be extremely careful.
Taxis are a safer way to get about. An average ride costs between $4 and $5, the taxis are air conditionned and very efficient.

If however you do decide to rent a vehicle, we strongly advise you not to leave your French passport as a guarantee with the rental company.
It is indispensable to have a repatriation insurance, medical services in Vietnam are not always up to dealing with serious cases, either due to sickness or road accidents.

You can also travel about with a bicycle-rickshaw. It is ecological, pleasant and practical in the town centre, it can be rented with its chauffeur for 5 or 6 US$ for a half day. An average ride costs about 5,000 dong. Always negociate the price of the ride before starting out.

Taxis in Hanoi :
Airport Taxi Tel: 8254250
City Taxi Tel: 8222222
Duong Sat Taxi Tel: 8645645
Five Star Taxi Tel: 8555555
Hanoi Taxi Tel: 8533171
Red Taxi Tel: 8568686
Taxi CP Tel: 8241999
Taxi 25 Tel: 8252525
Taxi 52 Tel: 8525252
Taxi Tai Tel: 8731313
Thu Do Taxi Tel: 8316316

There is a large road network within Vietnam. There are provincial and interprovincial bus lines, with a constantly improving service. In major towns there are also town buses regularly going along the main roads.

How to change your French driving licence for a Vietnamese one (in Hanoi) :
(only for foreigners on long term missions in Vietnam.)

The Direction of Roads, 57 rue Thai Thinh is open from Monday to Friday for the depositing of dossiers between 8.15am and 10am, and for collecting driving licences between 6.15pm and 5pm. You will have to give them :

- a photocopy of your passport (you will have to present the original)
- your original driving licence accompanied by its translation done by a certified translator from the legal office (310 rue Ba Trieu)
- an application form filled in Vietnamese, signed by your employer and yourself, and stamped with the stamp of the company in Vietnam
- 3 photos (2 x 3 cms)
- 90,000 dongs (about 45 FF)

It takes about a week to get the Vietnamese licence.

Your suitcase Take light cotton clothing and a light raincoat. You can find plenty of cotton and silk to buy and get made up there.
Take some woollens and good walking shoes if you are going to a mountainous region, the tracks are not always very easy.
The same if you are travelling in winter, when the rains can be cold.

Electric current : 220 volts, American style plugs.

Schools/scholarity
The rate of school attendance is 42% in secondary school.
There are 214 students per 100,000 inhabitants.
Press and documentation :

The Vietnamese press brings out some publications in French :

A daily, Le courrier du Vietnam
Three monthlies :
Saigon Eco, Vietnam Scoop, Vietnam Illustré
Le Mekong : the major French newspaper

The English press is also very popular. The main titles are ;

A daily, Vietnam News
Vietnam Investment Review : a business weekly, edited in English by an Australian group.

Radio

Vietnam has still very few FM radio stations. The main one is the Voice of Vietnam, 100 MHz. The programmes are musical and cultural, in Vietnamese, French, English and Russian (French lessons, Vietnamese lessons, news ...).

It is also possible to pick up RFI programmes. These are on MW every day from 11pm to midnight on 1296. From 10pm to 11pm the programmes are in Vietnamese. On short wave they can be picked up in the morning from 7 to 8am on 12025 and from 8 to 9am on 15540.

Television

The Vietnamese network has 3 channels VTV1, VTV2, VTV3. Among the programmes there French news programmes every day from 1pm to 11 pm.

With more sophisticated equipment you can pick up foreign channels like TV5.

On-line Vietnamese papers and magazines

On-line Vietnamese newspapers and magazines often have an English version, sometimes a French one, on their site :

  • Brief news on the site Agence Vietnamienne d'Information (AVI), in Vietnamese, in English, in French and in Spanish.
  • The daily Vietnam News, published by AVI in English.
  • The magazine Vietnam Revue, also published by AVI, in 5 languages : Vietnamese, English, French, Spanish and Chinese.
  • The on-line magazine "Conique", published by Cap-Vietnam in collaboration with the magazine "Vietnam Scoop", gives brief information under various headings : Economy, Culture, Society, Tourism, Sport. You can subscribe and receive free of charge the magazine "Conique-News" in your electronic mail box every 15 days.
  • AVI is proposing a new service of economic information (in Vietnamese and in English) : Econet
  • The Nhân Dân, the daily of the Vietnamese Communist Party, in Vietnamese and English.
  • The site of the Voice of Vietnam, in Vietnamese and in English.
  • Vietnam Economic Times, an on-line review in English. A Vietnamese version also exists.
  • The Saigon Times Weekly, in English.
  • The review VNPT, in Vietnamese with an English version published by the General Management of the Post and Telecommunications of Vietnam.

  Observations
Habits, traditions and general information

- Customs regulations : it is forbidden to take antiques out of the country.

- Hold out both hands to greet someone

- Take off your sunglasses before talking

- It is disrespectful to wear shorts and have bare arms

- Tchao means hello

- Shops close for lunch for two hours but stay open in the evenings till 6 or 7 pm. They are open 7 days a week.
Vietnamese offices are open 6 days a week, from 8 am to 4.30 pm, with usually one hour for lunch.

- Vietnamese people eat early in the evenings, at about 6.30pm.

- Prices are rarely indicated in the shops and you have to haggle strenuously.

- Don't ever show that you are angry, you will lose face.

- If you are invited to a marriage, the gift is an envelope containing money, which the parents of the couple collect during the meal. You usually should write your name on the envelope. Ask the other guests. The going rate is about 100,000 VND.

- Vietnamese people never open a gift that they have just received to show that friendship is much more important than lowly material preoccupations.

-Tipping : it is not done, either in cafes or for taxis. Taxi drivers often pretend that they don't have change, so take small money with you.

- Don't call someone by making a sign with your index finger. Don't snap your fingers or whistle.

- Don't call on someone without warning (it doesn't work the other way round, you will often have surprise visits).

- Don't compliment the parents of a newborn, its is unlucky.

Habits and traditions in professional life.

When you arrive at a meeting, shake the hand of the most important person first.
Have visiting cards with you and give them with both hands (a sign of respect) to everyone present.
These received in exchange (always with two hands) should be scrutinized carefully.
If you are offered a tea (or a cigarette) you must accept it, even if you don't drink it
Speak directly to the person you are addressing, even if he doesn't understand, and not to the interpreter.
"Yes" means that the person has understood the question, not that he agrees with you.
A smile and a sense of humour will enable you to reject a proposition without causing a loss of face.
After a contract has been signed or at the end of an important meeting, it is customary to go to a restaurant. Always have two packets of cigarettes and lighters on you, they could come in useful if the person you are speaking to wants to smoke.

Mistakes you shouldn't make :
Don't have a precise plan of points you want to bring up during a meeting, it will never be followed and the discussion will go in all directions whatever you try.
Be patient and don't get annoyed.
Each person must speak in turn, it is very impolite to cut someone to ask a question.
Don't plan an important meeting on the 5th, 14th or 23rd of the lunar calendar. These days are unlucky and a superstitious Vietnamese person will never make any decisions on those dates.
Never, ever, make a Vietnamese person lose face - you can never hope for anything after that.

Some examples of prices :
Town map of Hanoi : 10,000 VND
A chouchayn (shoeshine) : 2,000 VND
The BaïneMiNongDoeuy (a popular Vietnamese cry) meaning bread : 1,000 VND
Parking : 500 VND for a bike, 1,000 VND for a motor bike, 2,000 at the cinema (but free in front of restaurants or bars )
Car wash : from 2 to 5,000 VND depending how dirty it is.

The roads in Hanoi.
In Hanoi and particularly in old Hanoi, the roads have their specialities (road of bed linen, haberdasheries, etc...)
The road of eiderdowns and pillows : Hang Dieu
For framing : Hang Quat (made to measure, a choice of colours), Hang Bong, towards the 252, several boutiques.
Road of haberdashery : Hang Bo
Road of nails, tools, anti-theft devices : Thuoc Bac
Road of Xmas decorations : Hang Ma

Things to do.
There's plenty of pleasant restaurants and bars, night clubs where you can spend wild nights, and you can also find plenty of other activities :

Bowling
Fortuna Hotel : very high-tech.

Cinema
There is only a few cinemas in Hanoi, western films are rare. When they miraculously cross the border, the sound band is often replaced by an Vietnamese voice off. There are therefore not many good addresses :
- the Fansland Cinema, 84 Ly Thuong Kiet. Ask the weekly programme from the ticket office. If it is marked EV it means that the film is in English. The films are hardly ever recent, but they are often ones which have received awards or oscars. The Sunday 5 o'clock show is always in English. Price : 15,000 VND.
- the Alliance Française : a video library of with a large choice of films (going from 'la Grande Vadrouille', through 'Platoon', to 'Baghdad Cafe' ...) exclusively in French.
Ask for a membership card to the Alliance Française at the reception desk, take a photocopy of your passport, 2 identity photos and 40,000 VND. You will then receive the Alliance programme and be able to borrow books and videos.

Go-kart racing :
Always remember to negotiate the price and if it is not possible then ask for extra minutes (usually you can get 15 instead of 10).

Karaoké
There's always a large selection of English songs and some French ones. You have to pay by the hour and an hour started has to be paid (50-70,000 per hour).

Magazines/Libraries
Alliance Française, 42 Pho Yet Kieu - tel 826 69 70
There is a wide choice of French magazines and a well stocked library. Opening times are from 8am to 7pm Mondays to Saturdays. A cafe has just opened.

Shopping in Hanoi

  • Thai Duong shop : 4B Hang Bai Hoan Kiem Hanoi Tel: 8248485 Fax: 9345349
  • Minimart Xuan Trang : 02 Hoang Van Thai St Tel: 5650495
  • Cho Hom Mini-Market : Top Floor of Cho Hom Hue St.
  • Daewoo Minimart : Hanoi Daewoo Hotel 360 Kim Ma St Tel: 8315000 ext: 4114
  • Eurofood : 65 Hang Trong St Tel: 8257809
  • Fivimart : 210 Tran Quang Khai St Tel: 8260167 - 8264746
  • Foodstuff Shop : 59A Hai Ba Trung St Tel: 8246580
  • Le Beaulieu Gourmand : Hanoi Sofitel Metropole 15 Ngo Quyen St Tel: 8266919 ext: 8059
  • Star Market : 30 Ly Thai To St Tel: 8241875
  • Western Canned Food : 66 Ba Trieu St Tel: 8229217

Shopping in Hô Chi Minh

  • Citi Mart : 21 - 23 Nguyen Thi Minh Khai St D1
  • Maximart : 3C Ba Thang Hai St Tel: 8356617
  • Megamart : 43 Thu Khoa Huan St Tel: 8292924
  • Sinhanco Minimart : A43 Truong Son Tel: 8850229
    The Mart Parkland : 628A An Binh An Phu Commune D2 Tel: 8989000 Fax: 8989018

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